Legal

TERMS & CONDITIONS OF SALE
By using this website and purchasing from punkrave.co.uk, you agree to be bound by the following terms of use and conditions of sale. The term “Punk Rave” or “us” or “we” or “our” refers to the owner of the website. The term “you” refers to the user or viewer of our website. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the conditions detailed below. If you do not agree to be bound by these terms and conditions you may not use or access this website. Before you place an order, if you have any questions relating to these terms and conditions please use the contact form to email us your query before placing an order.

PRICING & PAYMENT
The price of the goods will be the price quoted on the website at the date the order is received and will include VAT in the United Kingdom unless specified otherwise. We reserve the right, by giving notice to you, the buyer, at any time before delivery to increase the price of the goods to reflect any increase in the cost to us, which is due to any factor beyond our control (such as any currency exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture). In the unlikely event of there being such an increase in the price of the goods you, the buyer, shall be entitled to cancel the order at any time before it is dispatched.

AVAILABILITY
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. Orders are accepted and promise for delivery given conditionally upon our ability to obtain the necessary products, and without responsibility for delays arising through uncertainties of manufacture, strikes, accidents or other circumstances out of our control.

DELIVERY CHARGES/TIMES
UK Customers: Delivery charges vary depending on the type of products ordered and the service you select. Delivery prices are non-negotiable and non-refundable, and by placing an order you accept these costs. Next Day Express Delivery is available on orders placed before 2pm with a delivery destination within the United Kingdom. Next Day Express Delivery service excludes Sundays and public holidays. For all other delivery services, any delivery timescales stated are intended as guidelines only, and we make no guarantee of any non-guaranteed delivery times unless otherwise stated.

You will receive a dispatch confirmation via email shortly after your order has been dispatched. This will include tracking and delivery information for your shipment and allow for delivery arrangements to be made with the carrier.

It is the duty of the customer to provide a correct, complete and accessible address, and to be in attendance or to provide instructions for acceptance. It is the responsibility of the recipient to ensure that any arrangements they make with carriers will ensure safe arrival, secure storage and accessible retrieval of the delivered goods (such as redirection, redelivery or retention/collection), and that any "Safe Places" or neighbours specified for delivery will provide adequate and weather-proof protection from theft, potential damage and exposure to the elements.

We regret that packages which are confirmed as delivered by the carrier tracking cannot be pursued as lost or missing by the sender.

International Customers: Stated delivery times for standard services are provided as guidelines only, and do not indicate a guaranteed date of arrival. The delivery prices shown and paid do not include any import duties or taxes which the customs office in the destination country may apply to your consignment. We take no responsibility for any customs charges, tariffs or duties that the destination countries' customs organisation may charge the recipient or addressee. Any such costs are the sole responsibility of the customer and will not be reimbursed or refunded.

Please note that any shipments which are refused on import due to non-payment of customs charges will be returned to the shipper. Violent Delights reserves the right to recover any and all costs and charges incurred by refusal directly from the customer, including but not limited to: original outbound shipping costs, return carriage charges and any unpaid duties and related processing fees which are unpaid by the refusing party. These costs will be deductable from any refunds given, or will require repayment before goods can be re-sent.

CURRENCY EXCHANGE
All purchases made in GBP (Great Britain Pound Sterling) will be charged to your card or PayPal account in GBP. Due to the fluctuating nature of financial exchange rates, our calculated total in international currencies may vary slightly from the actual total charged by your credit card company or PayPal. In addition to this, your credit card company or PayPal may charge an extra fee for paying in GBP if this is not the currency in which your account is held. Please check with your card issuer for current rates for verification prior to purchasing. We are not liable for any difference charged to the customer due to currency conversion or any charges incurred by your credit card company or PayPal.

DISCLAIMER
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, product images and graphics. These elements of the website are protected by copyright and reproduction is strictly prohibited unless granted by express permission of the owner. Unauthorised use of this website and any of it's content may give to a claim for damages and/or be a criminal offence. Any links within this website to external sites are provided for your convenience and information only. They do not signify that we endorse the website(s) and we have no responsibility for the content of the linked website(s).

RETURNS POLICY/YOUR RIGHT TO CANCEL
In accordance with the UK Sale Of Goods Act 1979 and Consumer Contracts Regulations 2013, you are entitled to cancel your contract with us if you so wish provided that you exercise your right no longer than 14 (fourteen) working days after the day on which you receive the products. You will be required to adhere to our Returns Policy, which are available HERE. Please note that our returns policy comprises an essential part of these terms and conditions and acceptance of them is mandatory when placing an order.

CUSTOMER SERVICE
The details of your specific contract will not be filed by us as the merchant. If you do require any information regarding orders you have placed please write to us at the following address:

VIOLENT DELIGHTS LIMITED T/A Punk Rave UK
Unit 2 Sand Island Centre
Burnham Business Park, Springfield Road
Burnham On Crouch
Essex
United Kingdom

Please do not return items to this address without the express permission of a representative of the company. For email enquiries please use the contact form on the website. Do not reply to order or dispatch confirmation messages, as they are system generated - you will not receive a response.

COPYRIGHT NOTICE
This website and its content is copyright of Violent Delights Limited © 2023. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may print or download to a local hard disk extracts for your personal and non-commercial use only.
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

COMPANY INFORMATION
punkrave.co.uk is operated, maintained and services are fulfilled by Violent Delights Limited.

The registered limited company details for Violent Delights Limited are as follows:

Violent Delights Limited
Unit 2 Sand Island Centre
Burnham Business Park, Springfield Road
Burnham On Crouch
Essex
CM0 8TE
Company Registration: 06664322
VAT Registration Number: 935433128